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For questions about how the tool works, feedback on a letter or rights assessment, or any other enquiries, email us at:
We aim to respond within 2 business days. We're a small team, so we appreciate your patience.
What We Can Help With
- Questions about how ComplaintCraft works
- Feedback on letter quality or rights assessments
- Reporting an incorrect legal reference or out-of-date regulation
- Requesting a new category or country
- Press and media enquiries
- Privacy, data, or cookie questions
What We Can't Help With
ComplaintCraft does not provide individual legal advice and cannot advise on specific cases beyond what the tool itself provides. For complex legal situations, please consult a qualified professional in your country.
Free Consumer Rights Resources by Country
- United Kingdom: Citizens Advice — citizensadvice.org.uk
- United States: Consumer Financial Protection Bureau — consumerfinance.gov
- Australia: ACCC — accc.gov.au
- Canada: Competition Bureau — competitionbureau.gc.ca
- New Zealand: Consumer NZ — consumer.org.nz
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