Your AI Copilot
for Consumer Rights
Understand your rights. Write your complaint. Get results.
What Can We Help You With?
Three categories covered in Phase 1 — tell us what happened and we'll take it from there.
Airlines & Travel
Flight delays, cancellations, lost luggage, denied boarding. Know exactly what you're owed and how to claim it.
Get help with your flightLandlords & Housing
Deposit disputes, failure to repair, illegal entry, lease violations. We know your tenancy rights by country.
Get help with your landlordRetail & E-commerce
Faulty products, refused refunds, undelivered orders, misleading descriptions. Consumer guarantees are on your side.
Get help with a purchaseFrequently Asked Questions
Everything you need to know before you start.
ComplaintCraft is a free AI copilot that helps consumers understand their rights, write effective complaint letters, and find the right authority to escalate to. It covers USA, Canada, UK, Australia, and New Zealand across three complaint categories: airlines and travel, landlords and housing, and retail and e-commerce. No account required.
Yes, completely free. No account required, no credit card, no hidden costs. Describe your situation and all the tools are yours.
Currently three categories: airlines and travel (flight delays, cancellations, lost luggage, denied boarding), landlords and housing (deposit disputes, failure to repair, illegal entry, lease violations), and retail and e-commerce (faulty products, refused refunds, undelivered orders, misleading descriptions). More categories coming in Phase 2.
No. ComplaintCraft provides guidance and templates based on publicly available consumer rights law. It is not a law firm and cannot give legal advice. The information it provides is a starting point, not a substitute for professional counsel. For complex disputes or cases involving significant sums, consult a qualified solicitor or consumer lawyer in your country.
The copilot asks you 3 to 6 questions: what happened, when it occurred, which country you're in, and what outcome you're after. It then builds a personalised case summary showing your rights under applicable law, an honest success likelihood rating, and a set of recommended tools. The whole assessment takes about 3 minutes.
Formal written complaints succeed more often than phone calls. Companies take documented claims more seriously and it creates a paper trail. That said, success depends on the strength of your case. The AI gives you an honest success likelihood rating before you write anything — no false promises. A strong case with clear evidence stands a good chance; a borderline case may not.
That is what the escalation path is for. After your initial letter, the tools walk you through sending a follow-up letter with a firm deadline, filing a complaint with the relevant ombudsman or regulator, and as a last resort taking the case to small claims court. Each step is covered inside the platform.
No. ComplaintCraft currently requires no account and stores no personal data beyond your active browser session. When you close the tab, your session ends. Account features including saved case history and follow-up reminders are planned for a future update.