Plain-English guides to your rights across airlines, landlords, and retail — covering the USA, UK, Canada, Australia, and New Zealand.
If your UK flight was delayed 3+ hours, you may be owed up to £520 under EC 261/2004. Here's exactly what you're entitled to and how to claim it.
Read Guide →Australian airlines must refund or rebook you when they cancel a flight. No fixed compensation like the EU, but the ACL gives you more leverage than most passengers realise.
Read Guide →Lost baggage on a US domestic flight? Airlines are liable up to $3,800. International flights use the Montreal Convention cap. Here's how to get your money back.
Read Guide →Your UK landlord had 30 days to protect your deposit in an approved scheme. If they missed that, a court can award you 1× to 3× the deposit amount on top.
Read Guide →In BC, Ontario, and Alberta, your landlord must give 24 hours' written notice before entering. Each province has a free tribunal for violations — and compensation is available.
Read Guide →California law gives landlords 21 days to return your deposit. Withhold it in bad faith and you owe 2× the amount. Small Claims Court handles up to $12,500.
Read Guide →Under Australian Consumer Law, a major product failure gives you the right to choose your remedy. The ACL applies regardless of what any store sign or receipt says.
Read Guide →The FTC requires delivery within 30 days unless you agreed otherwise. Non-delivery means a full refund. Credit card chargebacks are your backup if the seller refuses.
Read Guide →Phone calls leave no record. Emails get ignored. A formal written complaint — with the right structure and legal citations — forces a response and creates evidence for escalation.
Read Guide →Know your rights. Now use them.
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